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Return Policy

RealDealElectronics.com is committed to making you happy before, during and after every purchase.

Total Satisfaction Guaranteed

If you are not 100% satisfied with you merchandise, we will either process a return or set up an exchange for you within 30 days from the shipping date, some exclusions apply. We'll gladly exchange it or give you a refund for the full amount of the merchandise-whichever you prefer. All returned or exchanged items must be in their original box and include all packing material, manuals, and accessories. No receipt, no problem. Our Computer system will keep a record of your purchase. Customers must report physical damage within 24hrs of delivery.We cannot honor any damage claims made after the 24hr delivery time.Customers are responsible for return shipping costs unless the product arrives damaged or defective. To get a return authorization number log in to your account. We recommend that you use UPS Ground Service “Insured.” If you have an overweight/oversized item that was shipped to you via a Freight/LTL carrier, RealDealElectronics.com will arrange for the carrier to pick the product up directly from your home. The return shipping price will be sent to you before it is picked up.After a tv is shipped you cannot cancel the order.Should the tv be refused you are responsible for the shipping charges both ways as well as a 15% restocking fee.
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RealDealElectronics.com has a 30 day return policy on most items excluding the below products.
Camcorders, Digital Cameras & GPS: 15 days for return or exchange. 15% restocking fee on opened items.
Cellular Phones 15 days for return or exchange. 15% restocking fee on opened items.
Computer Products: 15 days for return or exchange. 15% restocking fee on opened items.
(computers, computer hardware, tablets, iPads, e-readers, portable video players & accessories)
Computer Software, Video Games & Gaming Systems: 30 day return on unopened merchandise.
Cookware, Cooking Utensils, Outdoor Grills & Beverage Machines: 30 day return on unused merchandise.
Satellite Equipment: Unopened satellite boxes & systems may be returned with the original unused access card.
Exchanges must be done through the manufacturer for defective items.
Seasonal Items: 30 day exchange policy for defective items or upgrade. No Returns.
(Air Conditioners, Grills, Mosquito Magnets and Generators)
Televisions: 14 day return on unopened merchandise.Damaged televisions and appliances must be refused upon delivery. Once refused, we'll ship you replacement merchandise at no cost to you. Non-damaged televisions and appliances may be returned within ten business days for a credit less two-way shipping and minimum 15% restocking fee. 

Damaged merchandise that are not televisions or appliances may be returned within one business day of receipt for an exchange..

All returns must be made in original, manufacturer packaging with all supplied accessories.
 
 
 

Damaged televisions and appliances must be refused upon delivery. Once refused, we'll ship you replacement merchandise at no cost to you. Non-damaged televisions and appliances may be returned within five business days for a credit less two-way shipping and minimum 10% restocking fees. 

Damaged merchandise that are not televisions or appliances may be returned within one business day of receipt for an exchange. Non-damaged merchandise that are not televisions or appliances may be returned within five business days for a credit less two-way shipping.

All returns must be made in original, manufacturer packaging with all supplied accessories.

Refunds issued by us take five business days to be credited to your bank account.